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One inbox for all channels

Instagram DMs, Facebook Messenger, comments and Google reviews — all in one place. AI suggests replies, you approve.

01 — Background

Why response time decides if a customer becomes a customer

Customers who message on Instagram expect a same-day reply — ideally within an hour. A Google review without a response signals the shop doesn't care. The problem isn't that shops don't want to reply — they're busy with the customers in the shop. Without a system that collects and prioritizes, messages across platforms fall through the cracks.

For shop owners

We handle the work so you can focus on the customers in the shop.

No more notifications across different apps — all collected here
AI suggests replies in your brand tone — approve with one click
Reply to Google reviews without opening My Business
New customers stand out so you never miss first contact

AGENCY?

Built for multi-brand and scalability

Multi-brand isolation · MCP integration · rate-limit per client · full audit log

See agency vertical →

Get in touch

We'll show you how Luniat can help your shop in a 15-minute demo. Completely free, no commitment.

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